1. Rescheduling 

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-In the case of rain/ bad weather, client has up to 72 hours prior to their picnic to decide if they want to change to an indoor setting or reschedule it.

- The client has up to a 3 month limit to reschedule their picnic and must be an equal or higher value. 

- We have a no cancellation policy once booked.

- No refund policy of 50% of picnic balance. 

- Once the Picnic Pop-Up team has set up picnic.. no refunds will be given. 

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2. Lost or damage to rental items

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- All rental items provided to the client are property of The Picnic Pop-Up.

- Damage or loss rental items during the time of the booking will be reported by the client immediately. 

- If the rental items are lost/damaged the client must pay a lost/damaged fee.

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3. Security

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- The client is responsible for the supervision of The Picnic Pop-Up rental items until collected.

- If rental items are stolen the client must contact The Picnic Pop-Up immediately.

- The client agrees to cover the cost of items stolen.

- The Picnic Pop-Up is not responsible for any injuries sustained where the client and or guest move incorrectly and misuse the items against recommendations or instruction of The Picnic Pop-Up.

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4. Payment

 

- A payment is due at the time of booking. Required a minimum of 50% of payment to secure the client's booking.

- Payment should be made by Zelle, Venmo, or Credit Card ( + 3%) to The Picnic Pop-Up.

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5. Alcohol 

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- It is the responsibility of the client to check any rules and regulations dealing with alcohol in any public place.

-Most public parks and beaches prohibit the consumption. The Picnic Pop-Up takes no responsibility for any alcohol consumption during the time. 

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